Privacy Notice

1. Who We Are

Lawadiv.com is the data controller for the personal data collected through our website and Service. We are responsible for deciding how your personal data is processed and for ensuring that your data is handled in accordance with applicable data protection laws.

2. What Personal Data We Collect

We collect and process the following categories of personal data:

• Identity & Contact Data: Name, email address, and phone number (when you register or contact us).
• Account Data: Login credentials, authentication tokens, and account preferences.
• Usage Data: Information about how you interact with the Service, including features used, reports generated, and timestamps.
• Device & Technical Data: IP address, browser type, operating system, and device identifiers.
• Uploaded Content: Documents, images, and PDFs you upload for report generation. These are processed solely to provide the Service.
• Support Data: Messages, feedback, and correspondence you send to our support team.

3. How We Use Your Personal Data

We use your personal data for the following purposes, based on the stated legal basis:

• Account creation & Service provision — to register you, authenticate you, and generate the reports you request. (Legal basis: contract performance)
• Security & fraud prevention — to detect and prevent unauthorized access, abuse, or fraud. (Legal basis: legitimate interests)
• Product improvement — to analyze usage patterns and improve the Service. (Legal basis: legitimate interests)
• Customer support — to respond to your inquiries and resolve issues. (Legal basis: contract performance / legitimate interests)
• Marketing — to send you updates, offers, or newsletters (only with your consent). (Legal basis: consent)
• Legal compliance — to comply with applicable laws and regulations. (Legal basis: legal obligation)

4. Who We Share Your Data With

We do not sell your personal data. We may share it with the following categories of recipients:

• Service providers: Hosting, analytics, and support tooling providers who process data on our behalf under strict contractual obligations.
• Paddle (Merchant of Record): We share necessary transaction and billing data with Paddle for payment processing, subscription management, tax compliance, and invoicing. Paddle acts as an independent data controller for the data it collects during checkout.
• Professional advisers: Legal, accounting, or insurance advisers when required.
• Authorities: Law enforcement or regulatory bodies where required by applicable law.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Uploaded documents are retained for the duration needed to generate your report and are then deleted or anonymized in accordance with our internal retention schedule, unless you request earlier deletion or we are required to keep them longer by law. Account data is retained until you delete your account or we are no longer legally required to keep it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data in certain circumstances.
• Restriction: Request restriction of processing in certain circumstances.
• Portability: Request transfer of your data to another controller.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at support@lawadiv.com. We will respond within one month of receiving your request.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS/SSL), access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve the Service. These may include:

• Essential cookies: Required for the Service to function (e.g., authentication, security).
• Analytics cookies: Help us understand how visitors interact with our website.

You can manage your cookie preferences through your browser settings.

9. International Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including by our service providers. Where such transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your data in accordance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this notice periodically.

12. Contact Us

If you have any questions about this Privacy Notice or how we handle your personal data, please contact us at support@lawadiv.com.